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Measuring and Driving Quality

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Get Started With Fin Analytics

Our Fin Analytics product enables high performance operations teams to instrument and optimize the quality and efficiency of work with better insights and coaching tools short overview

To see our tool in action you can watch this brief rough walkthrough video walkthrough

When you are ready to talk live and learn more please reach out to get our full white paper and setup a trial.

Fin Corp

  • Blog
  • About Fin Analytics
  • The Fin Operations Bible
  • Sign Up / Sign In

Fin Analytics Product

Our Fin Analytics product enables high performance operations teams to instrument and optimize the quality and efficiency of work through better insights and coaching learn more

What Fin Analytics Does

  • 📕 Product Overview & Walkthrough
  • 📕 Value to Different Stake-Holders
  • 📕 Specific Uses of the Tool
  • 📕 Case Studies

How to Get Started

  • 📕 Steps to Getting Started with a Pilot
  • 📕 Best Pratices for Rollout
  • 📕 API Integration Guide
  • 📕 Detailed Feature Guide

Other Key Materials

  • 📕 FAQ
  • 📕 Key Contacts
  • 📕 Data Security

Fin Operations Insights

A growing compilation of insights from our exploration running a human + machine assistant service learn more

Chapters

  • 📕 On Assistant Interfaces
  • 📕 Pricing Strategies
  • 📕 Billing Options
  • 📕 On Ordering Work / Queuing

Recent Blog Posts

  • Talking Fin Analytics with Harry Stebbings
  • Send Your Fin Analytics Data to Slack (or anywhere) with Webhooks
  • Fin Analytics Product Updates for the New Year
  • Fin’s Plan for 2019
  • Measuring Work-Mixture Changes using Jensen Shannon Divergence
  • 2018 Fin Annual Letter
  • Identifying Feature Launch Dates Using Gini Impurity
  • Fin has gotten dramatically higher quality and lower cost over the past few months
  • Finding the Right Person for the Job: Matching Requests of Different Types to Workers with Different Skills
  • Improving Operations Quality through Measurement and Performance Management
  • Blog
  • About Fin Analytics
  • The Fin Operations Bible
  • Sign Up / Sign In
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